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Welcome
Strategic Customer Solutions is a recruiting, career coaching and consulting services firm. Located in Denver, Colorado where quality of life and career achievement are compatible.
The services that we provide include:
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Recruiting for executives, senior sales, marketing and professional service consultants for the Information Technology Industry
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Transition and job-search skills coaching for executives, senior managers and professionals
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Management consulting for staff development, recruitment, performance management and on-boarding
For additional information regarding our recruiting, career coaching and consulting services please select the specific tab at the top of the page.
Contact information
Strategic Customer Solutions, LLC
19061 E. Cottonwood Drive
S-313
Parker, Colorado 80138-8591
(720) 524-3760
Testimonials
Bill Mortimore worked with me to create a highly effective marketing oriented LinkedIn profile that produced immediate positive results for my business. He also cleaned-up extraneous and out of date information on LinkedIn and Zoominfo.com so that I now have a consistent message about me and my business on the internet. Bill has been a speaking at the FEI Career Management Breakfast meetings and well received by all. I would recommend him without qualification regarding career management and marketing oneself. April 5, 2010
Managing Director
ST Consulting, LLC
“Whether you are seeking a new career opportunity or looking to add someone to your team, having help from someone who knows the business, the people, and you can trust makes the difference. During the past year, Bill has been a mentor as I navigate the current job environment. His approach to help me identify my strengths and interests guided me on my current path. His methodology to lead me to what I should have already known gave me the knowledge to take the steps I’ve taken as well as the confidence that this was the path for me. Bill’s consultative approach identifies what the individual wants or needs which then guides them to the best option. As a career coach, job preparation or executive recruiter - I recommend Bill.” March 31, 2010
Top Qualities: Expert , High Integrity , Creative
President
Marketing and Business Development Consulting Firm
"Bill is an expert in recruiting and career coaching -- he has helped me several times during my career with outstanding professionalism and performance that exceeds expectations.
Great value from a knowledgeable, results-oriented expert!" March 29, 2010
Top qualities: Great Results, Expert, Creative
Group Vice President, Business Development
APAC Customer Services
“Bill is a consummate professional-- very methodical, detail oriented and capable career coach. I highly recommend his services to anyone looking to land the next big assignment or embarking upon a new career path!” February 8, 2010
Top qualities: Expert, Good Value, High Integrity
Director Strategic Partner Development
Blackball, Inc.
“I had known Bill personally for a couple of years before we did business together. And I got exactly what I expected from him: Professionalism, expertise, coaching, and results. I consider Bill to be a valued colleague, role model, and friend. I'm happy to offer this endorsement.” June 29, 2009
Top qualities: Personable, Expert, High Integrity
Vice President, Western Region
JNET Communications
… So, it was natural I kept contact with him and when he started recruiting, I used his services extensively. Bill had a knack for finding the best people, following a disciplined process, and ensuring success for his clients. I look forward to the opportunity to work with Bill in any capacity in the future.”
Top qualities: Great Results, Personable, Expert
Vice President Services and Support
Vericept, Inc.
“I had the benefit of working with Bill in his Executive Recruiter role. I would say throughout my career I have not worked with anyone who was more proactive, prepared and effective. He always did his homework, found opportunities and was also a great confidant. His conscientious and caring attitude are exceptional and refreshing.”
President & CEO
Captaris, Inc.
“Bill is a highly skilled Senior Business Professional with an expert degree of business acumen. He is a well respected businessman with an extraordinary talent for finding excellent candidates and personnel. A highly intelligent individual that is a pleasure to work with in any environment - Bill does great work.”
Senior Mgr - Service Quality - Six Sigma Master Blackbelt
Avaya
“Bill Mortimore is meticulous in his work, thorough in all he does and has a very high sense of integrity. Additionally, Bill is always looking for ways to solve problems. His outlook is always optimistic and "can-do," He is universally liked and respected in both his social and employment circles. Bill is also incredibly well-networked and understands what is necessary to make new connections and bring people together.”
Executive Development Specialist
Heckers Development Group, LTD
“Bill's an exceptional team leader and a great asset - the kind of guy who genuinely cares, motivates and empowers his team to achieve the results that make a difference to customers.”
Communication Manager
Quantum Corporation
“We worked together to set up the Customer Support organization: initially I reported to Bill, later we worked alongside with a bit different focus. Simply a great guy, both as a boss, as well as a colleague! Inventive, very good coordinator and people manager. Good sensitivity wrt. cultural differences within the organizations. Result oriented. Because of his pleasant personality and sense of humor also great to work with.”
Director Global Quality and Customer Service
OnStream, Inc.
“Bill is the most dynamic, proactive, people person that I have experienced. Truly a team leader, Bill's reputation and dedication are an exception in the IT industry.”
Senior Manager
Lockheed Martin
“I have had the privilege to witness Bill Mortimore's ability to bring out the very best in people who report to him. He inspires a sense of teamwork by valuing the efforts of his team and empowering them to get the job done. Our customer service approval rating was considerably raised with him in charge of the department. He is a leader to be emulated.” November 4, 2008
Human Resources Manager
Ingenius, Inc.
“I have worked with Bill for a number of years. I can say without reservation that he has the highest integrity and professionalism.”
Director Customer Services
Solbourne Computer
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 Bill Mortimore MBA, is the founder of Strategic Customer Solutions LLC. He has over 25 years of hands-on senior management and consulting experience and has created national and international organizations for six information technology firms. He received his MBA from the University of Denver and is a registered advisor to CTEK, an Angel Investor and Venture Capital Community Group in Colorado.
Bill believes that honesty and integrity are the bottom line in every business and personal relationship. He achieves positive outcome for clients and candidates through a clear understanding of wants and needs, and an obsessive attention to detail.
Bill enjoys a variety of interests that includes camping and boating with wife Jean, daughter Angie, sons Brian and Bill Jr. and their families, reading about new developments in science & technology, and meeting other business owners and professionals at various networking events.
 Susan Gutman SPHR, CMSR, recently joined Strategic Customer Solutions LLC as an Executive Recruiter and Sr. HR Consultant. With over 20 years recruiting experience in the Denver market her passion continues to be hiring and developing exceptional talent. She received her M.Ed in Human Resource Studies specializing in Organizational Performance and Change Management from ColoradoStateUniversity.
Most recently Susan spent 4+ years as Physician Recruitment Manager at the non-profit, Kaiser Permanente Colorado. While at Kaiser, Susan received her certification to hire healthcare industry professionals (CMSR-Certified Medical Staff Recruiter). Prior to Kaiser, as a corporate in-house HR and Recruitment Manager, she recruited extensively in other markets and industries including: Information Technology, Manufacturing, Engineering, Scientific, Financial Services, Sales, Telecommunications, Human Services and Federal, State and Local Governments.
Susan has extensive experience with a broad range of HR projects such as developing and implementing results-oriented HR programs and policies, benchmarks and scorecards. She believes measuring and linking individual performance to organizational goals is the key to achieving exceptional organizational performance.
Susan lives near Boulder and enjoys outdoor time with her husband, Casey, and her daughter, Kalene. She loves traveling, camping, fishing, hiking and photography.
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